Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, contact details
- Payment Information: Billing address, payment method details
- Service Usage: Proxy usage data, API calls, bandwidth consumption
- Technical Information: IP addresses, browser type, device information
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your transactions and send receipts
- Send you technical notices and support messages
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address technical issues
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data center facilities
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Third-Party Services
We may employ third-party companies to facilitate our service, including:
- Payment Processors: PayPal, Stripe, cryptocurrency payment gateways
- Analytics Providers: Google Analytics, internal analytics tools
- Hosting Providers: Secure cloud infrastructure providers
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify or update inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@getnovaproxy.com
- Telegram: @novaproxy